Halo Summary:
Rio Rancho, New Mexico Police just rolled out Mark43’s cloud-native CAD and RMS to modernize how they dispatch, report, and stay connected. The new system lets officers and leadership access real-time call info from mobile devices—no desktop log-in needed. “Another benefit of Mark43 is it’s cloud-based, which means that we will be able to access the calls real time in the city, regardless of if we are in meetings or anywhere in the city, without having to log onto a computer. We can access it from our cell phones,” said Reedy. The move is part of a broader effort in New Mexico to streamline communication between agencies using compatible cloud systems, giving mid-sized departments like Rio Rancho a major upgrade in speed and coordination.
